New Day Cleaning LLC ("we", "us") runs the website newday-cleaning.com and provides residential cleaning in the Seattle area. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.
1. Information we collect
- Information you give us: your name, phone number, email address, service address, details about your home (size, number of rooms, add-ons), preferred dates and times, notes, and any messages you send us.
- Information collected automatically: when you visit the site we may collect standard technical data such as pages viewed, device and browser type, approximate location based on your IP address, and the site that referred you. We may use analytics tools such as Google Analytics and Microsoft Clarity for this. These tools use cookies or similar technologies.
2. How we use your information
- To prepare your price, schedule and perform cleanings, and communicate about your appointments.
- To answer your questions and requests.
- To send text messages and emails you have agreed to receive, such as your price, appointment reminders, review requests and offers. You can opt out at any time.
- To improve our website and services.
3. Text messages
By giving us your phone number and agreeing to receive text messages, you consent to receive messages from New Day Cleaning LLC about your requests, appointments and offers. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for help. We do not share your phone number or your text-message consent with third parties for their own marketing.
4. How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us run the business: website hosting, email and text-message delivery, scheduling and customer-management software, and payment processing. They may use your information only to provide services to us.
- The cleaners assigned to your home. They receive only what they need for the job: your name, address, access notes and the details of the cleaning.
- Authorities, when required by law or to protect our rights and safety.
5. Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use it and to measure our advertising. You can block or delete cookies in your browser settings. The website will still work without them.
6. How long we keep information
We keep your information for as long as we need it to provide our services, meet legal and accounting requirements, and resolve any disputes.
7. Your choices
- Unsubscribe from marketing emails using the link in any email.
- Reply STOP to any text message to stop receiving texts.
- Email us at info@newday-cleaning.com to see, correct or delete the information we hold about you.
8. Security
We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children
Our services and website are intended for adults. We do not knowingly collect information from children under 13.
10. Changes to this policy
We may update this policy from time to time. The current version, with its effective date, is always posted on this page.
11. Contact us
New Day Cleaning LLC
221 1st Ave W, Suite 200, Seattle, WA 98119
info@newday-cleaning.com · 206-593-9966
Last updated: September 2026
